Terms and Conditions

Welcome to FlightsOZ!

This document, "Terms & Conditions," governs your use of our website. To transact on this site, you must be 18 years or older. By accessing and engaging with our site, you agree to these terms. If you disagree with any part of these terms, you must stop using our site immediately.

General Terms of Use

You can access our services and offerings once payment is fully processed before your flight's scheduled departure.

FlightsOZ reserves the right, at its discretion, to:

- Cancel any booking prior to departure. Our liability will be limited to refunding the amount paid for the ticket.

- Modify or discontinue any advertised service without any obligation to reimburse or cover any additional costs or losses incurred by you.

- Unilaterally amend or waive any terms herein or any other conditions relating to bookings without any other entity’s authority.

In the event we choose to change a booking post-reservation, you may:

- Accept the modified booking.

- Accept an alternative booking we offer. We are not liable for any resultant damages, losses, or costs.

FlightsOZ is not liable for:

• Any accidents, injuries, illnesses, delays, extra expenses, or consequential damages due to unforeseen circumstances.

• Failures from any air carriers or travel service providers, including their agents or employees. This includes negligence by any party involved.

Our maximum liability for any travel arrangements will not exceed the amount paid for the booking and does not include any consequential expenses.

Flight fares are quoted in USD and are subject to change based on currency and fuel price fluctuations. Any such increases must be paid promptly by the customer.

It is your responsibility to ensure you have all necessary travel documents like passports and visas. If any travel document is refused, canceled, or expires, you bear all resulting costs.

Insurance costs are not included in the ticket price. It is your duty to handle such expenses.

All our bookings are subject to applicable laws, and we are not liable for issues arising from legal or natural causes.

Any complaints must be made in writing within 21 days after your booking ends. Complaints received after this period will not be considered.

In cases of suspected fraudulent or abusive behavior linked to your account, we reserve the right to cancel your bookings and close your accounts, possibly leading to legal actions and associated costs.

You are authorized to make limited copies of your travel itinerary for personal use but cannot otherwise copy, distribute, or commercially exploit the content on our website.

In Case of Dispute

FlightsOZ is dedicated to resolving any disputes amicably. First, contact our customer service. If unresolved, disputes may be settled through mediation or small claims court as applicable.

Disputes will be handled through mediation under the American Arbitration Association's rules and will not be part of any class or collective action. Mediation decisions are enforceable in court under federal law.

FlightsOZ Fees

We may charge a non-refundable service fee per person or ticket. The total price you pay may change due to government taxes or fees or changes in our service fees. Always verify the final price.

Tickets sold through FlightsOZ are generally non-refundable unless our travel suppliers' rules allow otherwise. Requests for refunds must be processed through us and are subject to supplier rules.

Special services depend on each airline's approval and availability.

We reserve the right to change service fees without prior notice. You are responsible for the final quoted price.

By using our website, you accept these terms in full.